PRIVACY POLICY

1. INFORMATION WE COLLECT

A. Personal Information You Provide

We may collect the following information when you voluntarily submit it:

• Your name
• Email address
• Phone number
• Company name
• Project details you share
• Files or documents you upload for service inquiries
• Billing and payment information (secured via payment gateway)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages viewed and time spent
• Cookies and tracking data

This helps us improve website performance and user experience.

C. Information from Third Parties

We may receive information from:

• Referral partners
• Marketing platforms
• Payment gateways

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide BIM, design, or automation services
• Respond to project inquiries and support requests
• Send proposals, estimates, and service updates
• Improve website functionality and service delivery
• Process payments and maintain financial records
• Run targeted marketing or remarketing campaigns
• Maintain communication with referral and collaboration partners

We do not sell your personal data.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Trusted team members who are working on your project
• Technology partners (e.g., hosting, automation, email services)
• Payment processors for secure transactions
• Compliance or legal authorities, only when required by law

All third-party partners are bound by confidentiality agreements.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

• Improve website performance
• Understand user behavior
• Customize content
• Run analytics and advertising campaigns

You can disable cookies in your browser settings, but some site features may not work properly.

5. DATA SECURITY

We implement industry-standard measures to protect your data:

• Encrypted servers
• Secure file transfer systems
• Role-based access control
• Regular security reviews

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your data only as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal obligations
• Maintain project records

You may request deletion of your data at any time.

7. YOUR RIGHTS

Depending on your region, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Request data portability
• Opt out of marketing

To submit a request, email us at info@collectiveaec.com or use the contact form on our website.

8. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. CHILDREN'S PRIVACY

We do not knowingly collect information from individuals under 16 years of age.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

11. CONTACT US

If you have any questions about this Privacy Policy, you can contact us at: